Covid 19 Memos

Hanna Properties Response to the COVID-19 Pandemic

The COVID-19 pandemic is presenting the most significant challenge in my 50-year career. To mitigate its possible impact on our properties, daily operations, and – most of all – the health of our residents, we have implemented or recommending the following:

Maintenance Staff:

  • Wear face coverings and booties while in the apartments.
  • Report any Covid-19 symptoms before starting the workday
  • Sanitize upon work order completion any area of the apartment with which they had contact.


  • The office is open; however, we encourage you to schedule appointments. As always, our staff is available by phone, text, or email, and scheduled appointments are encouraged.
  • Sanitize after each appointment.

Resident Responsibility:

  • Wear a face covering in all indoor common areas.
  • Limit delivery people (i.e., food, UPS, Amazon, etc.) from entering the building
  • Protect your health and that of your neighbors by practicing social distancing and keeping the number of family/guests to an absolute minimum
  • Inform management and/or the police if a neighbor is hosting a large group gathering. Such gatherings violate the CDC guidelines and federal and state social distancing regulations
  • Contact Audra if you anticipate any difficulty paying your rent. Communication is key.

Apartment Touring Procedure:

NYS has permitted the showing of available occupied rental units with the safety measures listed below.

  • Tours will be scheduled on a limited basis.
  • No more than two applicants shown per visit.
  • Residents who prefer to be present during a showing must wear a mask.
  • Staff and applicant will be wearing masks and have sanitized their hands before entering and will touch nothing in the apartment.
  • Residents, if possible, will leave lights on and interior doors open to accommodate the no-touch requirement.
  • If for some reason the resident cannot comply with leaving doors open and lights on, the staff will sanitize any knob or switch that has been touched.

We are all in this together, and Hanna Properties will make every reasonable effort to work with you to assist you in navigating the current crisis in our country.

-Hanna Properties Management