Covid 19 Memos

To: Hanna Properties residents
From: Joe Hanna
Date: 3/20/2020
Re: Covid 19

The Covid 19 is presenting the most significant challenge in my 50-year career. To mitigate its possible impact on our properties, daily operations, and – most of all – the health of our residents, we have implemented or are considering the following actions today:

  • In our 7 buildings we are sanitizing all areas daily where the tenants have common contact, i.e., entrance/exit door knobs, hand rails, entry intercoms, elevator buttons, and the mail area. This will be done Monday through Saturday.
  • Making only essential repairs that are restricted to plumbing, heating, and electrical.
  • Service techs continue to wear booties and gloves and will disinfect the areas where they work.
  • Exercise facilities are closed.
  • The office is closed, but staff is available via phone, text, or email.
  • Available apartments, unless vacant, can be viewed on our website via the virtual tours or pictures of the actual apartment.
  • Deferred payment plans are being considered for those verified unemployed residents.

Thank you.

Joe Hanna


To: Hanna Properties Residents
Cc: Staff
From: Joe Hanna
Date: April 16, 2020
Re: Covid-19 Procedures

To comply with Governor Cuomo’s executive orders and CDC guidelines and my concern for the health of all my residents and employees, I am continuing as well as adding some additional procedures. As communicated in previous emails regarding these procedures, to date, Hanna Properties staff have been doing the following:

  • Sanitizing, on a daily basis, all common areas of the 7 buildings;
  • Responding to essential work orders only (i.e., heating plumbing, electrical and appliance issues);
  • Wearing masks and booties while in the apartments;
  • Reporting any Covid-19 symptoms before starting the work day
  • Sanitizing, upon work order completion, any area of the apartment with which they had contact.

As of Friday, April 17 the following new procedures will be added:

  • Employees will have their temperatures recorded daily;
  • No tech will be allowed to enter an occupied apartment unless the resident is wearing a mask. If the resident does not have a mask, he/she must quarantine themselves in a separate room or leave the apartment;
  • For the benefit of all, we request that you let our office know if you have any covid-19-like symptoms. This information will remain confidential.

We are doing everything in our power to keep our residents and staff safe and appreciate your cooperation.

-Hanna Properties Management


To: All Residents
From: Joe Hanna and Audra Miner
Re: COVID-19 Update

Dear Residents,

During these challenging times, we wish to assure you that Hanna Properties, with your cooperation, will continue to maintain and keep our properties safe. This is a team effort.

We will continue to do the following:

  • Sterilize common contact points at the buildings on a daily basis.
  • Respond to essential repairs with a focus on plumbing, heating and electrical issues.
  • Require our service technicians to wear gloves, masks, and sterilize the work area when performing your service requests.
  • Maintain the interior and exterior of the buildings at our high standards.

Now your part:

  • Prohibit delivery people (i.e., food, UPS, Amazon, etc.) from entering the building
  • Protect your health and that of your neighbors by practicing social distancing and keeping the number of family/guests to an absolute minimum
  • Inform management and/or the police if a neighbor is hosting a group gathering. Such gatherings violate the CDC guidelines and federal and state social distancing regulations
  • Contact Audra if you anticipate any difficulty paying your rent. Communication is key.

We are all in this together, and Hanna Properties will make every reasonable effort to work with you to assist you in navigating the current crisis in our country.

Thank you,

Hanna Properties Management